business process outsourcing
Your Partner in Global Business Process Outsourcing
Uganda is emerging as a leading BPO destination, offering a skilled workforce, competitive costs, and a strategic location. Partner with us to transform your business operations.
10k+ Lives Changed
Collaborated with over 800+ trusted worldwide partners
Job Creation:
Empowering local talent.
Global Reach
International Opportunities
Innovation Focus
Driving ICT development.
About Us
Driving Uganda’s Digital Transformation Through ITES-BPO
We are committed to transforming Uganda into a competitive ITES-BPO hub by fostering digital innovation, creating employment opportunities, and enhancing economic growth. Through strategic initiatives, infrastructure development, and skills enhancement, we aim to position Uganda as a preferred destination for business process outsourcing in the region and beyond.
- Building a strong BPO ecosystem for sustainability.
- Equipping Ugandans with industry-ready ITES-BPO skills.
- Positioning Uganda as a top BPO destination.
Why Choose Uganda
Outsource Smart. Choose Uganda.
Uganda is fast emerging as a prime destination for business process outsourcing—combining talent, technology, and a supportive ecosystem to deliver efficient and scalable solutions.
Skilled Workforce
Educated, English-speaking talent.
Government Support
Policies, incentives, and subsidies.
Cost Advantage
60-70% lower costs than competitors.
High Youth Population
With around 91% workforce under 35.
Growing Industry
10,000+ already employed in BPO.
Investment Potential
Rapidly growing digital economy.
Strategic Location
Time zone aligns with global markets.
Proven Success
Established operators serving global clients.
Our Projects
Explore some of our Projects
Discover how these projects are shaping Uganda’s BPO landscape, empowering talent, driving innovation, and delivering real-world results.
NTF IV Project
Led by ITC and CBI, this project aimed to enhance the global competitiveness of Ugandan MSMEs in the IT and IT-enabled services sector by supporting growth, innovation, and access to international markets.
Youth Startup Academy Uganda (YSAU)
Launched by ITC, KOSME, NITA-U, and Hive Colab, YSA Uganda is an incubation program targeting 1,000 young entrepreneurs, with the goal of creating Uganda’s first Unicorn startup and strengthening the local startup ecosystem.
Uganda’s leading BPO hub, driving digital growth, job creation, and global competitiveness.
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